Operating a business without a strategic plan is like piloting a boat without a rudder. The business might be going somewhere, but no one knows for sure where or why, or if it is a good destination. Strategic planning is the process of assessing where the business is now and setting a path for where the business will be at some point in the future. In setting that path, the strategic plan should consider specific goals and establish actions that will help accomplish those goals.
Communication is a two-way street. But most of what’s written about effective business communication focuses on just one side: speaking. The other side—listening—is often overlooked but at least as important.
Most business people find the ability to communicate effectively in a variety of formats and to a variety of audiences to be a tremendous asset. Modes of communication typically encompass writing, reading, speaking and listening, while the target of these efforts might include customers, staff, colleagues, bankers, accountants and more. Regardless of the specific situations in which they are used, there are a number of general communication skills highlighted in this article from Entrepreneur magazine which can be o